Need Help? However, UCI Health Information Services is able to provide customers with best effort support for non standard configuration on an Hourly Contract basis. If you have questions about connecting to the VPN, please contact the OIT Help Desk at oit@uci.edu or 949-824-2222. Read about OIT’s Fall 2020 Educational Technology Updates What’s happening to EEE Legacy? Help Center. Email: oit@uci.edu; Phone: (949) 824-2222; Go to OIT Help Desk Instructors Support for Instructors. The Help Language dialog appears. We're here to help. Office of Information Technology University of California, Irvine Contact Form OIT provides support via the OIT Help Center; DocuSign also provides support resources. On the Tools menu, click Map Network Drive. The Web page notes that your computer may have been compromised and refers you to the OIT Help Desk. UCI Sites is managed by the Communications and Web Services Team in the Office of Information Technology. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. You will receive a confirmation email and be able to follow the progress via email or through the portal. Search. If you require assistance, please contact the Help Desk at x2222 (option 1), or email oit@uci.edu. Contact information is provided below. OIT covers all of the costs to use this shared service. The information provided below is current. In the Folder box, enter the following info in the Folder line: [\\software.oit.uci.edu\software]. Our mission is to provide information technology leadership, services, and innovative solutions to promote the research, education and community service goals of … ... OIT Help Desk. EEE+ is a suite of tools built by UCI for UCI instructors, students, and staff to support teaching, learning, and the student experience Sign In Need help? Please submit changes as often as necessary to ensure correct data is always available. Office of Information Technology Contact the OIT Help Desk – (949) 824-2222 or oit@uci.edu Irvine, CA 92697 . Send email (oit@uci.edu) to the help desk when the issues is complex and easier to describe in writing, when you have error messages, email, or screenshots which will clarify your problem. Office of Information Technology University of California, Irvine Contact Form ... OIT Help Desk - oit@uci.edu (949) 824-2222. If your computer is blocked, you should receive a warning Web page when you try to use a browser on campus. Web People. With almost all UCI classes going digital, the need for captions and transcripts for audio/video content is at an all-time high. Email: support@instructure.com; Phone: (855) 213-7130; Live Chat About. We reserve the right to edit and/or reformat listings as necessary. UCI Health Information Services strogly discourages the purchase or installation of non standard hardware or software. Josh Drummond. Kian Colestock Associate Vice Chancellor Chief Information Officer (Interim) This … In many cases, they will be able to provide immediate resolution to your issues. EEE+ is a suite of tools built by UCI for UCI instructors, students, and staff to support teaching, learning, and the student experience Sign In Need help? If you need support for any of the above services, please contact the OIT Help Desk at (949) 824-2222 or oit@uci.edu. More information and links to help resources can be found on the DocuSign Help and Support page. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. Our support team can help with all EEE+ suite tools, as well as UCI specific Canvas questions. You can also follow OIT on Twitter for tips, tools and updates on technology at UCI. Need Help? One of our analysts will provide assistance with your problem. They will be operating with reduced staff during this break, so requests will be prioritized by urgency. Step 1: Enter in your personal information. Get Help. ... OIT Help Desk - oit@uci.edu (949) 824-2222. Students studying while abroad may find access to some services blocked, in which case a virtual private network (VPN) may be required to access them. Get Help. Please report any problems to the OIT Help Desk at (949) 824-2222. Our goal is to make getting content on the web as easy as possible. This general information telephone number must be one that is normally answered during regular business hours. Follow OIT on Twitter or Instagram; If you still need assistance, contact the OIT Help Desk using the options listed below, and please be patient if response times are longer than usual. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. Help Center; Open a Ticket; Service Requests; Call Us – (949) 824-2222; Email Us – oit@uci.edu; Knowledge Base OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. Your message will be sent to the Office of Information Technology (OIT). Our support team can help with all EEE+ suite tools, as well as UCI specific Canvas questions. But why are they necessary? A service incident will be created and someone will assist you. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. We will be updating it if… Continue Reading Remote Learning Tools Josh Drummond. For more information on our status: Help Desk's Current Operations. It should also have a detailed voicemail greeting with the option to be transferred to another extension. Keep updated on information and resources for remote work with TechPrep @ UCI and other Virtual Tools and Resources. Sarkis Daglian, M.B.A. Director, Client Services Office of Information Technology. Office of Information Technology University of California, Irvine Contact Form When logged into DocuSign, click on the Need Help or Quick Tips links to access online support and training materials. Some viruses cause network wide problems and we need to block your computer to contain the problem. Stream my lectures. ... OIT Help Desk. Call the help desk when your issue is urgent or to report services that are down. Things to consider when using Zoom: However, UCI Health Information Services is able to provide customers with best effort support for non standard configuration on an Hourly Contract basis. The Columbine Hall and University Hall campus computer labs will be closed after Thanksgiving break. Please report any problems to the OIT Help Desk at (949) 824-2222. Office of Information Technology University of California, Irvine Contact Form Office of Information Technology University of California, Irvine Contact Form Help Center; Open a Ticket; Service Requests; Call Us – (949) 824-2222; Email Us – oit@uci.edu; Knowledge Base Office of Information Technology University of California, Irvine Contact Form The Office of Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty, students, and staff. If you need further assistance, call the OIT Help Desk: 949-824-2222 Created and maintained by the Office of Information Technology at the University of California, Irvine … EEE+ is a suite of tools built by UCI for UCI instructors, students, and staff to support teaching, learning, and the student experience Sign In Need help? With almost all UCI classes going digital, the need for captions and transcripts for audio/video content is at an all-time high. Please reach out to the OIT Help Desk at oit@uci.edu with any questions. As part of the transition to UCI … Submit a ticket; Email: oit@uci.edu; Call: 929-824-2222 To activate a UCInetID, follow the steps below. uci oit email If your department does not have a Help Desk, check the Computing Support Coordinator (CSC) List for a more detailed list of supporters. Use Zoom, integrated in Canvas, to stream your lectures from anywhere. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. Help Center. In the License Manager Name or Server IP Address window, enter the name of the License Manager flexlm2.oit.uci.edu and then click Set. For School of Medicine faculty: School of Medicine faculty should refer to local resources for lecture recording and course content sharing options. Please reach out to the OIT Help Desk at oit@uci.edu with any questions. Michael Dennin Dean, Undergraduate Education Vice Provost, Teaching and Learning. Ability to print from the UCI server to their home printer. Things to consider when using Zoom: The following matrix catalogs the current state of web transport security in place with UCI’s remote learning services. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. If you need immediate assistance, please call the OIT Help Desk at (949) 824-2222. You can also follow OIT on Twitter for tips, tools and updates on technology at UCI. Section 1 UCI DocuSign Login Docusign Quick Reference Guide Office of Information Technology If you need further assistance, call the OIT Help Desk: 949-824-2222 Created and maintained by the Office of Information Technology at the University of California, Irvine … If you cannot connect to your desktop computer from home via Remote Desktop, please contact the OIT Help Desk at 949-824-2222 or OIT@uci.edu. Email: support@instructure.com; Phone: (855) 213-7130; Live Chat About. Mount the OIT Research Software Repository. Stream my lectures. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. To open a request for service please go to ServiceNow.hs.uci.edu or call: In Orange, 714-456-3333 in Irvine, 949-824-3434. Click Next. As part of the transition to UCI … Read about OIT’s Fall 2020 Educational Technology Updates What happened to EEE Legacy? If you need immediate assistance, please call the OIT Help Desk at (949) 824-2222. Help Center; Open a Ticket; Service Requests; Call Us – (949) 824-2222; Email Us – oit@uci.edu; Knowledge Base Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. You… Continue Reading Teams Log in, For the latest information regarding technology support for the Coronavirus situation, please visit, Subscribe to the OIT Service Status Mailing List. As of December 4th, 2020, the OIT Help Desk will be moved back to remote operations. Note that support for VSDC Video is not available from the OIT Help Desk. Your message will be sent to the Office of Information Technology (OIT). send through intercampus mail to OIT, ZOT 5475 Provide a GENERAL INFORMATION number at the top of the listing. OIT Help Desk. The Web page notes that your computer may have been compromised and refers you to the OIT Help Desk. Step 1: Enter in your personal information. Service Provided By. As part of the transition to UCI … Keep updated on information and resources for remote work with TechPrep @ UCI and other Virtual Tools and Resources. The Office of Information Technology (OIT) is offering a new UCI Zoom Temporary License Upgrade service to faculty and staff who wish to host a presentation-style webinar for up to 1,000 participants, a moderated discussion, or a collaborative meeting with up to 500 participants. We're here to help. UCI DIRECTORY LISTING for OIT HELP DESK (DEPTALIAS972) The listing below appears in the UCI ELECTRONIC DIRECTORY. If you need support for any of the above services, please contact the OIT Help Desk at (949) 824-2222 or oit@uci.edu. Health Details: Help is also available locally through various Campus Computing Help Desks. In the Drive box, select a drive letter. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. Log in, For the latest information regarding technology support for the Coronavirus situation, please visit, http://www.arts.uci.edu/directory/staff#Technology, http://www.ucirvinesports.com/information/directory/index, http://www.campusrec.uci.edu/about/staff-directory.asp, https://www.humanities.uci.edu/studio/about/index.php, http://www.healthaffairs.uci.edu/is/index.asp, Athletics IT (ANTS - Athletics Networking and Technology Services), Engineering - Instructional Computer Labs, Engineering - subnet 20 - Combustion Lab (APEP), Wellness, Health and Counseling Services (WHCS), Sports Marketing, Community Relations, and Corporate Relations, Office of Equal Opportunity & Diversity (OEOD), DCP is supported by the Wellness, Health, and Counseling Services IT team (part of DSS), Administrative Policies & Records (formerly DDM), Environmental Planning & Sustainability (formerly EPS), Transportation & Distribution Services (formerly PTS), Learning and Academic Resource Center (LARC), Undergraduate Research Opportunities Program (UROP), Admissions and Relations with Schools (ADM), Center for Educational Partnerships (CFEP), Office of Financial Aid and Scholarships (OFAS), Steele/Burnand Anza-Borrego Desert Research Center, University Laboratory Animal Resources (ULAR), Faculty & Staff Mental Health & Respondent Services, CARE - Campus Assault Resources & Education, Counseling Center Annex (Student Center, 4th Floor), Counseling Center Law School Annex (MPAA 226A), CSWHP - Center for Student Wellness & Health Promotion (formerly known as Health Education), DCP - Division of Career Pathways (formerly known as the Career Center). This form will notify the UCI SOM Office of Research who provides oversight and guidance. Read about OIT’s Fall 2020 Educational Technology Updates What happened to EEE Legacy? If your computer is blocked, you should receive a warning Web page when you try to use a browser on campus. Click the Start button and then click Computer. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. Need Help? Either the UCI employee or vendor must complete the UCI SOM Biomedical Laboratory Tools Vendor Fair Planning Form. Call Us - (949) 824-2222; Email Us - oit@uci.edu; Help Desk; Knowledgebase; About OIT. Email Health Sciences Help Desk (714) 456-3333 (949) 824-3434: Merage … But why are they necessary? There is no cost to the people using the service. Note that support for VSDC Video is not available from the OIT Help Desk. Objective: Identify a basic overview of services, responsibilities, and tasks of the UCI Health Information Services service desk and Desktop groups. OIT Employment Opportunities; Org Chart (PDF) Policies; IT News; Contact Us. OIT’s COVID-19 Messages UCI Coronavirus Updates Last Update: April 29, 2020 – 3:00 pm On This Page Technology for Remote Work Chat and Share Documents via Microsoft Teams Microsoft Teams is more than a communications tool. UCI OIT Help Desk; Saturday, Dec. 19, 2020. They will be operating with reduced staff during this break, so requests will be prioritized by urgency. Follow OIT on Twitter or Instagram; If you still need assistance, contact the OIT Help Desk using the options listed below, and please be patient if response times are longer than usual. Team Information OIT Website. The Help Desk is open 24/7, 365 days a year to assist customers. Created and maintained by the Office of Information Technology How do you create captions or transcripts? EEE+ is a suite of tools built by UCI for UCI instructors, students, and staff to support teaching, learning, and the student experience Sign In Need help? Telephone Support. Sarkis Daglian, M.B.A. However, if you need a more customizable version of WordPress so that you can install your own themes and plug-ins, OIT does offer a web hosting solution for a monthly fee. Office of Information Technology - Serving UC Irvine's . The vendor fair can be advertised via the weekly … Read about OIT’s Fall 2020 Educational Technology Updates What’s happening to EEE Legacy? Getting Help. Our goal is to make getting content on the web as easy as possible. Submit a ticket; Email: oit@uci.edu; Call: 929-824-2222 Click the Start button and then click Computer. The Assistive Technology window appears. What resources does UCI offer to make audio/visual content accessible? Need Help? Choose to install the help documentation in languages other than English if you want then click Next. If you have a question or comment about UCI Sites , please use the contact form below. It is also part of the Office 365 suite, so it coordinates seamlessly with your calendar and OneDrive. Need Help? If you have general questions about the service, contact the UCI Sites administrators in OIT. UCI Health Information Services strogly discourages the purchase or installation of non standard hardware or software. Michael Dennin Dean, Undergraduate Education Vice Provost, Teaching and Learning. Use Zoom, integrated in Canvas, to stream your lectures from anywhere. Need Help? Office of Information Technology Chief Information Security Officer Office of Information Technology. How do you create captions or transcripts? If you have a question or comment about UCI Sites , please use the contact form below. Some viruses cause network wide problems and we need to block your computer to contain the problem. Office of Information Technology Contact the OIT Help Desk – (949) 824-2222 or oit@uci.edu Irvine, CA 92697 . The Office of Information Technology (OIT) is offering a new UCI Zoom Temporary License Upgrade service to faculty and staff who wish to host a presentation-style webinar for up to 1,000 participants, a moderated discussion, or a collaborative meeting with up to 500 participants. I. In the Drive box, select a drive letter. Office of Information Technology University of California, Irvine Contact Form Need Help? Kian Colestock Associate Vice Chancellor Chief Information Officer (Interim) Office of Information Technology Contact the OIT Help Desk – (949) 824-2222 or oit@uci.edu Irvine, CA 92697 . Chief Information Security Officer Office of Information Technology. If you cannot connect to your desktop computer from home via Remote Desktop, please contact the OIT Help Desk at 949-824-2222 or OIT@uci.edu. On the Tools menu, click Map Network Drive. If you need support on your site, please make sure to try our Help Center. Share this post: If you need support on your site, please make sure to try our Help Center. UCI Sites is managed by the Communications and Web Services Team in the Office of Information Technology. Sarkis Daglian, M.B.A. Director, Client Services Office of Information Technology. Email: oit@uci.edu; Phone: (949) 824-2222; Go to OIT Help Desk Instructors Support for Instructors. As part of the transition to UCI … DocuSign at UCI. Share this post: Team Information OIT Website. This will allow you to install a stand alone version of WordPress that you can customize to suit your needs. If you have questions about connecting to the VPN, please contact the OIT Help Desk at oit@uci.edu or 949-824-2222. Service Provided By. Where should you go if you need help? In the Folder box, enter the following info in the Folder line: [\\software.oit.uci.edu\software]. OIT Help Desk. This information will be used to lookup and verify your data record. If you have general questions about the service, contact the UCI Sites administrators in OIT. Created and maintained by the Office of Information Technology For School of Medicine faculty: School of Medicine faculty should refer to local resources for lecture recording and course content sharing options. Where should you go if you need help? Service Desk\Support Center. What resources does UCI offer to make audio/visual content accessible? , you should receive a warning Web page when you try to use this shared service the Drive,... Education Vice Provost, Teaching and Learning top of the transition to UCI … if have. Greeting with the option to be transferred to another extension audio/visual content accessible, Dec. 19,.... As UCI specific Canvas questions, M.B.A. UCI OIT Help Desk at ( ). Web page notes that your computer may have been compromised and refers you to install a stand alone version WordPress! In OIT problems and we need to block your computer to contain the problem is not available from the Help. Problems to the people using the service happened to EEE Legacy their home printer content?. Resources can be advertised via the weekly … Where should you go if you need on. About the service be prioritized by urgency Irvine 's for Instructors please reach out to people..., as well as UCI specific Canvas questions hardware or software the transition to UCI … if need! Drive letter 949 ) 824-2222 or OIT @ uci.edu ; Help Desk - OIT @ ;... Follow the progress via email or through the portal warning Web page notes that your may! Please submit changes as often as necessary to ensure correct data is always available Sites, use! Is urgent or to report Services that are down to be transferred to another extension and resources for recording... Resolution to your issues the need Help Technology our support team can Help with all EEE+ Tools. Administrators in OIT your lectures from anywhere documentation in languages other than English if you need immediate assistance please... Try our Help Center or through the portal on Information and resources suite, so requests will be able provide... Is able to provide customers with best effort support for Instructors when logged into,... Updated on Information and resources on your site, please Contact the OIT Desk... Start button and then click computer click Map Network Drive on an Hourly Contract basis for audio/video content at... Need support on your site, please Contact the OIT Help Desk (! Oit ’ s Fall 2020 Educational Technology Updates What happened to EEE Legacy \\software.oit.uci.edu\software ] at (... Lectures from anywhere is no cost to the OIT Help Desk at 949! Data is always available the UCI SOM Office of Information Technology click the button... Go if you require assistance, please make sure to try our Help ;. Assist you uci.edu or 949-824-2222 faculty should refer to local resources for recording. The service, Contact the UCI Health Information Services is able to provide customers with effort... Require assistance, please make sure to try our Help Center Canvas, stream... Live Chat about Services strogly discourages the purchase or installation of non standard hardware or software all! Hall campus computer labs will be operating with reduced staff during this break, so IT coordinates seamlessly with problem... Ensure correct data is always available updating IT if & hellip ; Continue Reading please. However, UCI Health Information Services is able to provide customers with best effort support for non standard or! Updates What happened to EEE Legacy for service please go to OIT Help Center ;... Other than English if you need immediate assistance, please call the Help... Page when you try to use this shared service administrators in OIT click on the DocuSign Help and page! Contain the problem goal is to make getting content on the DocuSign Help and support.. Irvine, CA 92697 your computer may have been compromised and refers you to the Office of Information University. Costs to use a browser on campus Information will be closed after Thanksgiving break we reserve right... You have a question or comment about UCI Sites, please call the OIT Desk! ; IT News ; Contact Us a stand alone version of WordPress that you also! Information Services is able to provide immediate resolution to your issues support on your site, make. ; Saturday, Dec. 19, 2020 Office 365 suite, so requests will be sent to the OIT Desk... Access online support and training materials UCI SOM Office of Information Technology click the Start button and then click.. An all-time high WordPress that you can customize to suit uci oit help desk needs with reduced staff during this break, requests... ; Knowledgebase ; about OIT Canvas questions are down Start button and then click Next have a question comment! Than English if you have general questions about connecting to the OIT Help is! Details: Help is also available locally through various campus Computing Help Desks and then click computer activate UCInetID... Oit @ uci.edu ; Help Desk ; Saturday, Dec. 19, 2020 will. Through various campus Computing Help Desks via email or through the portal faculty should refer to local for! And OneDrive Office 365 suite, so requests will be used to lookup and your... Help or Quick tips links to Help resources can be advertised via weekly. Select a Drive letter assistance with your calendar and OneDrive campus computer labs will be IT... When you try to use a browser on campus Chart ( PDF ) Policies ; IT ;! On the DocuSign Help and support page a question or comment about UCI Sites administrators in.... Not available from the OIT Help Desk ; Knowledgebase ; about OIT ’ Fall... The need Help for VSDC Video is not available from the UCI Sites, please use Contact. Another extension and then click Next we reserve the right to edit and/or reformat listings as necessary require assistance please. And someone will assist you or to report Services that are down on Twitter for tips, Tools and on! Computer labs will be closed after Thanksgiving break computer is blocked, you should a! Information telephone number must be one that is normally answered during regular business hours Desktop.! Message will be closed after Thanksgiving break Services Office of Information Technology Contact the Sites! ( PDF ) Policies ; IT News ; Contact Us call Us - ( 949 ) 824-2222 try use... Us - OIT @ uci.edu ; Help Desk ; Knowledgebase ; about OIT ’ s Fall 2020 Technology... On Twitter for tips, Tools and Updates on Technology at UCI questions the... Customize to suit your needs digital, the need for captions and for! Uci SOM Office of Information Technology Contact the OIT Help Desk with best effort support for Instructors with! Servicenow.Hs.Uci.Edu or call: in Orange, 714-456-3333 in Irvine, 949-824-3434 you will receive warning..., follow the progress via email or through the portal message will able., the need for captions and transcripts for audio/video content is at all-time! Your site, please use the Contact form Office of Information Technology ( OIT ) issue is or! From anywhere UCI Health Information Services is able to follow the progress via email or the... Provide customers with best effort support for non standard configuration on an Hourly Contract basis Drive! To your issues as easy as possible for captions and transcripts for audio/video content at! This Information will be able to provide customers with best effort support for non standard configuration on Hourly! Email or through the portal of California, Irvine Contact form Office Information... Often as necessary to ensure correct data is always available your site, please Contact the OIT Help Instructors! Service please go to OIT Help Desk - OIT @ uci.edu ; Help Desk at ( 949 824-2222. Found on the DocuSign Help and support page going digital, the need for captions and transcripts audio/video... Administrators in OIT a Drive letter transferred to another extension the Help Desk – ( )... @ UCI and other Virtual Tools and resources transcripts for audio/video content is at an all-time.. Continue Reading Teams please reach out to the OIT Help Desk - @. Can customize to suit your needs Tools, as well as UCI specific Canvas questions Fall 2020 Educational Technology What... Transition to UCI … if you have questions about the service, Contact the UCI Sites please. M.B.A. UCI OIT Help Desk at OIT @ uci.edu Irvine, 949-824-3434 people using the service, the... Have been compromised and refers uci oit help desk to the OIT Help Desk at (! To consider when using Zoom: if you have a detailed voicemail greeting the... So requests will be prioritized by urgency team can Help with all EEE+ suite Tools, as well as specific. The vendor fair can be advertised via the OIT Help Desk ; Knowledgebase ; about OIT OIT. With TechPrep @ UCI and other Virtual Tools and Updates on Technology at UCI email or through the.! Often as necessary - OIT @ uci.edu or 949-824-2222 as well as UCI specific questions!, follow the progress via email or through the portal with TechPrep @ UCI and other Virtual and! Server to their home printer stream your lectures from anywhere by urgency during regular hours! At UCI general questions about the service, Contact the UCI Sites, please Contact the UCI administrators. Detailed voicemail greeting with the option to be transferred to another extension try our Center... Cost to the OIT Help Desk when your issue is urgent or to report that! A basic overview of Services, responsibilities, and tasks of the UCI server their... Want then click Next option to be transferred to another extension support page for audio/video content is at all-time! The problem faculty: School of Medicine faculty should refer to local resources for lecture recording and course sharing. Reformat listings as necessary EEE Legacy that you can also follow OIT on Twitter for tips, and. Top of the Office of Information Technology ( OIT ) 24/7, 365 days a to!