However, no one could predict the public response and lasting impression of the revolutionary shoe design. See the Best Footwear Shops & Brands in 2020 as rated by Australians on ProductReview.com.au. It's now the 17th of December and the order is no where to be found. Send them a message on there ‘chat’ on the website and they said you’re in a wrong country? Clearly they do not value their customer. Best delivery yet! It was a better product years ago, but not anymore. We are in Victoria so there’s no shop open to buy presents from. With many limited edition and exclusive designs from adidas Originals and Nike Nike Pegasus Turbo 2 Conclusion. The last email was from nike explaining they'll keep an eye out but this may need to be refunded. Found their returns process very straightforward. Further details in the disclaimer. Only the latest review will count in the company's TrustScore. Will never order from them again. If I had seen these shoes and the outcome of the personalised lettering, I would not have purchased these shoes. The refund is going to take upto another month to get my money back for filthy shoes. Nike suggests this is an “uptempo” shoe, but I can’t seem to find a place for it in my training. Recently, Nike has been a running brand which has tried to push the envelope in regards to many aspects of their running shoes, just look at their attempt at the Sub-2 marathon. I have ordered from other website and they have arrived already. A total nightmare!! The order got sent back to the netherlands on the 30 July and i have been waiting for a refund ever since with excuse after excuse, after weekly phone calls trying to chase this up i am still waiting. I don’t ordinarily frequent Nike, but I knew my grandson would love a gift card from Nike for Christmas. The return was initiated on 13 NOV 2020 and i posted the trainers on 20/11/20. Aust site,but came from Netherlands...but delivery time really quick! Every item i've ordered over past few months has arrived on time and in perfect condition. Can I give NO stars? The lettering looks cheap and the shoe quality is not great either. I think it is all a lie and i have escalated the matter to my bank now. Apparently case was referred to senior management who couldn't compensate further, Nike are normally brilliant. Not to mention I'm able to wear a few times to make sure they're definitely the right fit - and if they're not - I can simply return (free of charge) for a full refund. Hit the field, rink, or track with the best athletic gear from Nike Australia. JD Sports is the leading sneaker and sports fashion retailer. I ve never seen such a thing in my life. They've ignored my emails since. Received a confirmation immediately. Will never buy again. I hope I’ve read all the reviews for Nike Australia before ordering, my order did not come from Australia!? I tried several times to order one online, and kept getting an error message. Will never ever again buy Nike Australia online! I wouldn’t order from them online again. Nike is a Spanish perfume brand founded in 1929. They should be ashamed in selling a $180.00 pair of shoes that can't last 3 months. So I said that’s alright since it’s for Father’s Day presents. Warning $200 Shoes in the bin ! By continuing to browse our site, you agree to the use of these cookies. The swoosh says it all: Nike’s heritage is in helping you run faster and longer. Half made product!! It features a neutral platform with a 10mm offset and weighs a slightly speedy 9.9 ounces in men’s size 10. All items are shipped from Netherlands, not even using Australian warehouses. Nike Shoes Australia Sale Online (Footwear): 1 out of 5 stars from 5 genuine reviews on Australia's largest opinion site ProductReview.com.au. It came the NL (Netherlands). Will never use again. The Bottom Line. Nike.com has accepted my online order on December 07, 2020. The Lunar Racer strikes me as being a reasonable option for 3.30 down and perhaps even up to four hours at a pinch. Its creator, an avid enthusiast of Greek mythology, chose the name of … I've rang the customer number 3 times!!! But, ordering from Nike.com has not been the best experience. Under Australian Consumer Law 1995 Section 54, the goods you have supplied are not fit for the purpose they were purchased to do. ProductReview.com.au has affiliate partnerships. I was actually kinda worried after reading a lot of negative reviews and was expecting complications and such. Companies can't alter or remove reviews from ProductReview.com.au. Real reviews by real company employee past and present here on seek.com.au I made this post about Nike shoe sellers on Aliexpress and much more. Unless you like being stuffed around did not buy anything from Nike online. Told me they contacted FedEx and I have to wait 3-5 business days for the response. Have always loved Nike products. !Very misleading and Nike Australia is not clear on which warehouse/ store does the product comes from. Item not arrived and got no support from the customer service. My Soccer Australia is a premium online football shoe store. They've taken my money for a order I'll never get. This rep spoke with the payment office, and it seems no one could figure out the problem. Nike (Footwear): 2.2 out of 5 stars from 160 genuine reviews on Australia's largest opinion site ProductReview.com.au. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They offered a refund on the basis I send the wrong order to them via post, (mind you I am in lockdown due to the pandemic) and then once they receive the items I can have a refund and repurchase my original order. They haven't refunded me or kept me in the loop about my order at all. Today, on December 19th, I had contacted them via online Chat. Sessions only. Share your experience today and read what 2 customers have already said. The study they commissioned was through the British Columbia Sports Medicine Research Foundation where runners followed a 12-week variable training program ending in a half marathon. Inspired by input from Eluid Kipchoge, Mo Farah, Shalane Flanagan and other elite athletes, the Next% is a version of the Vaporfly Elite available to the masses. Th... ose were for 3 people (husband, dad in law and brother). The products offered are guaranteed to have the highest quality from the finest materials used. Extremely disappointed. Also the inside lining has started to wear in addition to the heel padding. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Will definitely purchase from nike again :), I’ve placed an order 4 days ago and the tracking is all good it says it’s in Melbourne right know I’ve just read the reviews and I am stressing on if I am going to get my order or not. I've worked in customer service in the past. Try the other sites have actual warehouse here in Australia. I have ordered multiple pairs of shoes over the past year from Nike, all items arrived quickly. The telephone numbers don't appear to work?! They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue.Worst brand and customer service I've ever ver dealt with! There are other terms like Nike replicas shoes, Nike Knockoff shoes, Nike First copy shoes and they all mean the same thing. Everything looks very professional (except for some grammar which makes you think its from China - Taiwan etc), even the shopping cart and payment methods. Read 36 reviews for Nike. Finally I realised that my only chance of a refund is if I dispute the purchase with my bank and open a case against NIKE. I ordered a pair of Nike Pegasus 37s on… I ordered a pair of Nike Pegasus 37s on the self design site (Nike By You) with what appeared to be red coloring and it came in with a coral pink color. When I insisted on an answer why it has been almost two weeks and I was not informed. Nike has collected 213 reviews with an average score of 3.53. Nike has updated the outsole in this latest edition, for improved performance on wet terrain and variable trail conditions. Was offered 20% discount code to re order but would of required me waiting for refund to take place, taking it past Christmas. Is this customer service? Received shoes almost a month later to have them stained yellow all over. Amazing experience! Website was easy to navigate. I have never had a worst experience buying online in my life! In fact at times, quality of the Nike copy shoes may be even better than the originals! There are 134 customers that Nike, rating them as good. I've emailed 5 times!!! So now I don’t know if it’s coming before the Father’s Day or I have to organise an alternative presents. Never again. Exactly as described. Your guide to buying Nike shoes online in Australia See the retailers stocking genuine Nike shoes online, including JD Sports and THE ICONIC. Visit PayScale to research current and former Nike Australia employee reviews, salaries, bonuses, benefits and more! Courier they used is not accurate when tracking! I ordered trainers two days ago and through their website it stated id receive them today. Th...Read more. Returns are simple also.The only thing I can fault them on is their online store doesn't stock a lot of the items found in their Dublin Store. After chasing so many times the money has still not been refunded and every time a new story is told and wait a few more days and money will be transferred. I had to return one item with no issues. I love the one that I purchased and it fits perfectly. I usually go to Nike factory or a Nike store to pick up my Nike products but the last couple of years I have ordered online and there have been issues each time from the website not working properly to the items ordered being totally incorrect. The Huarache from Nike is a real head-turning, showstopper of a shoe featuring their everyday wear, Dynamic Fit technology. Ordered Jordan shoes online, product was shipped from Netherlands but they put the wrong address ( different from what i put when ordering online).Returned by Australia local post to their australia warehouse.I requested a reshipment but they never listened and instead refunded the money.What a service!Will never buy from them again! Great price. "Nike Perfumes is a brand with a history that begins circa 1929, when the trademark is legally registered. If so did they feel right for your pace and ability level? Nike.ie is the best sports retailer online for deliveries. Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. Sent someone else’s order, I called twice to rectify. Shop Nike shoes, activewear, bags, and more for all ages at Nike.com. Tried to buy some shoes. Our ever expanding collection, for men, women, and kids, hosts the latest and the greatest designs, including Nike Air Max 90, 97, Air Max Invigor and the retro Air Max 1. Register now and take advantage of ProductReview's Brand Management Platform! The individual at the other end communicated their inability to fulfill the order. Courier they used is not accurate when tracking! 7,077 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. The last email from head office was the 5th of December. The sneaker has been designed to comfortably fit on your foot with its stretch fabric and has been a favorite running shoe since it was launched in 1991. Yikes. Pls don’t order. I Spend over $400 on their website and I was left disappointed with their online service. So let’s get on with the best nike replicas! NIKE UK Customer service is appalling. I am a regular customer of nike and never had a problem until now. Your trust is our top concern. Overall, a great experience. Some of my items arrived in 3 days which is super. Great specials. And this is by far the worst I've experienced. Got to payment and then the system throws "nike.com is down" error. It's a shame that Nike let their quality drop for what would've been a great idea! A pair of 720s develped a fault and i contacted nike and they agreed that they are under their warranty and told me to send them back for a full refund. It’s a light shoe, but very generously cushioned – to… put through the order in late june order was delivered while i was away. Repeated horrible experiences with Nike. It was a Xmas present so we had to rethink all this. Write a review on ProductReview.com.au! Nike Zoom Pegasus 36 Intro. After 30 miles I just don’t think this is a shoe for me. I paid with apple pay and the website did not read my apartment number on my delivery address. ... Australia. Nike In-Store & Nike Online are two completely different experiences. Wearing a shoe under normal day to day circumstances as per their purpose is not excessive. Black Friday sale, missed the trainers I wanted, picked another pair & although the size was out of stock, I could go through & buy them so I chanced my arm, got a confirmation email & it said no money had been taken from my account as yet! Under Australian Consumer Law 1995 Section 54, the goods you have supplied are not fit for the purpose they were purchased to do....Read more. I really did. The Nike Terra Kiger 6 is a lightweight trail running shoe for fast trail runs and racing. © 2020 ProductReview.com.au Pty. Similar opinion? All rights reserved. By continuing to browse our site, you agree to the use of these cookies. There’s a complimenting color-blocked heel cage and a neoprene sleeve a variety of contemporary and stylish colors. Love their easy to use app! Meaghan: I really wanted to like the Nike Pegasus Turbo 2. Shocking and staff are rude and cheeky. Terrible - I checked to make sure was au web and even has 1300 number so I’m like great - ordered and paid and then comes the blow that it’s from O/s and will take weeks to arrive - if I had known I wouldn’t have bought it and the tracking is useless and not updated and it gives estimation for delivery but not actual date and my shoes just turned up on my door one day - they don’t email like AU post - won’t buy again online. Received in one week. So now I don’t know if it’s coming before the Father’s Day or I have to organise an alternative presents. The Nike Air Max 1 was one of the first shoes to incorporate an exposed midsole design. Shoes arrived with Mark's and scuffs. Shame on them. Australia Nike processes information about your visit using cookies to improve site performance, facilitate social media sharing and offer advertising tailored to your interests. I ordered my shoes a month ago. Australia au ... Nike’s Air Max feature the signature air sole to support your feet step after step. We stock football boots for both indoor and outdoor football, designed by the best sports brand in the world. Nike.com has accepted my online order…but! Nike Air Zoom Pegasus 36 Trail review: Nike's best value-for-money trail running shoes Use the Nike Air Zoom Pegasus 36 Trail for your next park run and your next road training session too. Nike does not Value loyal customers . I purchased a pair of Nike Air Zoom Pegasus from Nike Chadstone on the 7th July 2020. Nike is one of my favorite places to get cute and trendy activewear, hoodies, and even shoes! Because it’s a big brand, didn’t bother to read any review from here. I just needed a wind breaker jacket for my camping trip. I didnt think to check the reviews because its Nike. People wait in for it, check emails and chase up via phone n they wounder why people get annoyed. Can't ask for any better service. Fast devilery but the quality of my shoes were just aweful. (Not new, only cost £97!!!!) This caused me to search around the property, visit neighbours and spend time lodging an Aussie Post case and contact Nike Carrier team. © 2020 Trustpilot A/S. It came the NL (Netherlands). 15% partial refund offered. Absolutely disgusting customer service. Still haven't heard from them. Mon - Fri: 8am - 8pm EST Sat: 9am - 5pm EST Sun: Closed. Price: $350 AUD at Nike Australia. Nike do not care at all. didnt receive order waiting over a month for a refund. Ordered the shoes, and then saw all the terrible reviews and was expecting a negative experience to be honest. 5 to 6 years in the role, current employee. Send them a message on there ‘chat’ on the website and they said you’re in a wrong country?! Ordered customised Nike Blazers and this is what i received! What's it like to work at Nike Australia in Australia? Ordered Jordan shoes online, product was shipped from Netherlands but they put the wrong address ( different from what i put when ordering online). ok until there is a problem with the product. Shoes never arrived. So I ordered shoes from the site on 11/8 and was informed the goods will be delivered from either 16/8-27/8. completely agree with the answer,i just bought te same shoes from ADI,an online shopping portal. My last time using NIke.com. 2 testers. Because it’s a big brand, didn’t bother to read any review from here. I finally called a representative, and at first was told the system was down and to to try later. My refund should either be automatically processed due to the error on their end or my original order should be repacked and shipped to me. I was advised by your Nike store Chadstone, that the shoes have been “worn to often”.. They offer me 20% off future purchase for the hassle I endured. Contact 1800 959 970 +61 8 6160 9073. I captured a local sub 2.20 runner in the Melbourne Marathon a couple of years ago wearing a previous version of this shoe. I purchased on the 10th of Nov for my partner I ordered this early so it would be sent in time for his Christmas present. Free Delivery and returns and customer service generally is good.Only had one issue but solved in the end so will give them 10/10. Nike Australia reviews | Voice of consumer Nike Australia reviews, rating, and complaints. The Chat supporter disconnected! So disappointed. When the shoes did arrive there were just some small stains on a pair but it wasn’t a big deal I removed it with some cleaning products. I definitely love Nike products.. It has nothing in common with the American sportswear company Nike. Ltd. All Rights Reserved. Lucky to get 1 star. In my profile picture i am comparing two different types Nike Tn Airs, black set are the best set of runners i ever owned ever , the other tiger stripe about as good as asics runners only , how many different type of Nikes T N Airs are there on the market today?i was curious as both pairs were size 15 , Nike Tn Airs being the only brand that fits my awkward size 12 feet it seems. This was a bold move by Nike, which many at the time considered too daring. - Nike.com.au It’s 28/8 now and contacted them 3 times about it. Nike Vaporfly Next% Review The Nike Vaporfly Next% is the latest evolution of the Vaporfly series. The Nike Air Zoom Pegasus 36 is a relatively simple shoe, designed to please many runners at a reasonable price. They definitely do NOT care about their customers and just want your money! I have recently bought some Nike React and have worn them about 10 times.A hole starts to appear near my righ foot big toe which isn't normal, they are clearly faulty and the fabric isn't strong.I contacted Nike's Australia customer service (pictures attached) and they don't want to exchange them or even send me a voucher which is ridiculous.Those shoes are worth $120 and such thing shouldn't happen.Marie. First they sent me an email saying my order processing then when I emailed them 5 days later to ask about my order they told me it will be delayed because of the pandemic. Nike’s history is full of iconic sneaker silhouettes. They can be worn by the quicker marathoners too. I purchased Nike by You (personalised Nikes) and was very excited until I received them. Nike you pulled this one out of the bag!!! 'Cheap Nike Free Run Australia' is the name of the organisation. In addition they were not worn daily for 3 months. Learn what its like to work for Nike by reading employee ratings and reviews on seek.com.au. I had some questions about my order and their customer text support was superb, I got replies fast and not from a bot (I think haha). Rate Nike Australia Offers NikeStore is the online store of Nike, one of the leading brands in sports apparel. Told me they contacted FedEx and I have to wait 3-5 business days for the response. Cool things about this shoe. Learn what its like to work for Nike by reading employee ratings and reviews on seek.com.au. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Again do not state an ETA when they know it will not arrive by that date. It’s 28/8 now and contacted them 3 times about it. Blending powerful propulsion with plenty of cushioning, the Zoom Fly 3 is a great option for the runner looking to go both fast and far. Ordered shoe i wanted on their site and they promptly took payment a couple of days later the emailed me to say they have not got them and still waiting for refund totally shocking. Never again. When it was still not working later, I called again. Then the system is "down for scheduled maintenance" and then eventually a 404 error comes up, then finally the item is out of stock. Save your money, energy and sanity! The Nike Zoom Structure’s sole unit was completely redesigned between the 19th and 20th edition, and hasn’t been touched since. They couldn't care less. Nike has said they will take 5-10 days to get back to me. I bought some Tailwind IV's from nike online, it was reasonably fast delivery, and the chose were packaged with utmost care :) They are beautiful shoes and fit amazingly. The online store was super simple to use! No choice but to accept due to time scales and Christmas meaning exchange wouldnt take place in time. Some of the Nike shoes on Aliexpress are fake and some aren’t. Now they cant tell me when my trainers are likely to arrive. So I said that’s alright since it’s for Father’s Day presents. The Cheapest Rates on Branded Football Shoes in Australia. Are you wearing them for marathons? There were so many options! Do not purchase anything from Nike because when you want to return it they dont refund you. They sent me a message that my order had been delivered when I hadn’t received it. I contacted them 4 times and they kept telling lies (wait a couple of days, if you don’t receive the shoes by then we will refund you, we have escalated the matter, blah blah blah). Lauren Chaplin Updated Apr 27, 2020. Product didn't arrive. I have no doubt I have been scammed and they will be keeping my $90. Nike put the React Infinity Run shoes in the hands (or on the feet) of 226 runners to see if the shoes could help reduce injury compared to the Nike Structure 22. So I ordered shoes from the site on 11/8 and was informed the goods will be delivered from either 16/8-27/8. Our testers thought the Nike Zoom Fly 3 was the best version of this shoe yet. Nike is a extremely Cheaply made product today. Australia Nike processes information about your visit using cookies to improve site performance, facilitate social media sharing and offer advertising tailored to your interests. 100km covered. We are in Victoria so there’s no shop open to buy presents from. These are the 10 best running shoes that you can buy right now. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. So if you order self designed shoes just know the colors that they have on their website may not actually match the shoes when they come in. Testing process: 1 pair. Nike has been the best place I’ve ever worked. Why bother buying from people who think this is acceptable customer service. This is not what I'm used to with I'd rather go to the store instead next time.. Could not be happier with my purchase! I have found the shoes to be defective as the top section of the show has formed a hole. Be aware before buying from them. So I finally settled for Modell’s!! Said that the shoes would come in 3 weeks dues to COVID, but actually arrived in a week and a half! Considering a career at Nike? Awful service, waited two weeks for an order, week late after delivery date given, when queried was told item 'lost in transit' I then asked if I could have a refund on shipping and resend my item, in which I had a response that they cannot confirm it won't be lost in transit again so taken a full refund and no present in time for christmas now, avoid ordering from Nike. Nike is disconnected with Aus Post. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I hope I’ve read all the reviews for Nike Australia before ordering, my order did not come from Australia!? info@runningwarehouse.com.au