Exclusions may apply See Details. Renogy Intro to Solar. Power is in our DNA. Feedback Would you like to tell us about a lower price? Shipping FAQs 0. Find helpful customer reviews and review ratings for Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, Compact Design 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power for Battery Charging Boat, Caravan, RV and Any Other Off Grid Applications at Amazon.com. Shop now. Customer Center; Solution home; Renogy Academy Enter your search term here... Search Renogy Academy. Renogy Australia Customer Portal. I am using Renogy for most of my install. See Details. FREE SHIPPING! Knowledge base. Videos. Quality product!” -Steve Santagati. A . Videos for related products. Key Features Best customer service. Hear what 1385 buyers have to say | https://renogy.com Renogy’s Learn Center also provides end-users with manuals, datasheets, and answers to frequently asked questions. Ontario, Califorina. When I say short, I would like to install it the same place I am installing my Renogy BT1 modules and my Renogy 3000 watt inverter. Best customer service. August 20, 2019. Read honest and unbiased product reviews from our users. Real customer reviews of Renogy. | Read 21-40 Reviews out of 23 This is especially true of their knock-off semi-flexible panels. Reno Ron. However, I am finding that their customer service is pretty poor. Education 4. Enter your search term here... Search New support ticket . Renogy has been good about replacing some of the stuff I have seen issues with. Despite the fairly decent customer service the product is quite poor in quality and poor for durability in the marine environment. Adventurer Charge Controller. 114. FREE SHIPPING! Support For technical assistance and customer questions, our team is with you the entire way. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. Page 1 of 1 Start Over Page 1 of 1. Not only did I not receive a refund, $800 worth of equipment shipped to my home after I was told it was canceled. Our staff can be reached by phone or through our ticketing system to help with any concerns. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. About TrustSpot; Renogy. Report abuse. Exclusions may apply See Details. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. You can ship via FedEx to a U. S. Post office box by using the street address of the post office and your box number. Hear what 1328 buyers have to say | https://renogy.com. The Renogy Wanderer 10A solar charge controller integrates efficient PWM charging to increase battery life and improve system performance. The connection cable that comes with this battery monitor is short. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. They have 1328 reviews on TrustSpot. Video Tips. However, in doing research on Renogy across the web I found a significant number of complaints against Renogy’s support on Trustpilot and on their community forums stating that the company often does not respond to support inquiries. Welcome . New support ticket . I have not had an interaction with Renogy’s customer support myself. Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. Energy and Power. 1328 Reviews. They told me it would cost an extra $100 to ship USPS. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Click to play video . Join the 23 people who’ve already reviewed Renogy. Customer Service Representative Renogy. Does Renogy offer decent customer support? Amazon.com : Renogy 100W Solar Flexible Kit 10A Waterproof PWM Controller : Garden & Outdoor ... Click here to make a request to customer service. 4 Stars. Contact Renogy Solar Canada. I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. There are also comments around the web … Basic System Set-Up. Pretty weak. 16 people found this helpful. Any modified products received will be returned to you at your expense. Please fill out the form below if you need assistance. Renogy Solar Panels, Solar starter kit: Amazon.de: Garten Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. I was told it was canceled and that I would be refunded within 5 to 7 days. Andrews.s2 started a topic 3 months ago New customer, off-grid cabin. 5.0 out of 5 stars Great packaging/ Fast shipping! Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Renogy started as a small project by students at Louisiana State University. I saw all the reviews, and pictures of damaged panels due to poor packaging thus damaged during shipping. 5 Stars. Make your next outdoor activity a breeze with clean, convenient energy from a Renogy Phoenix 200 Power Station. Renogy Solar products sold by Renogy. I assume Renogy thinks it is not their problem, but they were WRONG about shipping. Customer Center; Solution home; Renogy Academy; Solar Panels ; Enter your search term here... Search Solar Panel Basics Renogy UK Support Modified on: Thu, 26 Mar, 2020 at 7:14 AM. Trust Renogy.com for all your solar power needs. Want to get started with solar but don't know how? 104. I really appreciate the customer service at Renogy. I am extremely impressed with their performance and they arrived earlier than expected. Check ticket status. 2 Stars. Due to Covid-19 , you may experience long wait times trying to reach a customer service … https://renogy.com Electronics. Reviewed in the United States on March 12, 2019. 1 Star. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. I found some great reviews of Renogy. Due to Covid-19 , you may experience long wait times trying to reach a customer service … Your experience can help others make better choices. 3.4 From 1 to 5. THis is not like Renogy that I have dealt with. Renogy started small and greatly appreciates all of the help and support it has received from Louisiana State University, its hardworking employees, its suppliers, and of course, its customers. 3 Stars. Quality product!” -Steve Santagati. To me, the instruction was not clear enough. Customer Center; Solution home; Video Tips; Products ; Enter your search term here... Search Renogy Wanderer 10A PWM Charge Controller Renogy UK Support Modified on: Thu, 13 Aug, 2020 at 2:48 PM. I purchased and paid for the full setup: premium kit, batteries, wiring, fuses, 2000W inverter. Jan 2018 – Present 2 years 4 months. Product Videos 5. Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. Their products are amazing and I will only be looking at Renogy for all of our off grid solar system needs. They were more than happy to answer any questions I asked. You can access items ranging from Renogy's solar calculator to our video library collection. Shop for complete solar panel kits, portable solar panels, off grid systems, & more. BAD COMPANY, DREADFUL CUSTOMER SERVICE. Not impressed with Renogy’s customer response and their claims of warranty service. We're happy to answer questions or help you with returns. If you have any questions regarding this product, please call us at 1 (909) 287-7111 or email support@renogy.com. 345. It has been 12 days... Can you hear the chirping... Chirp Chirp. Find helpful customer reviews and review ratings for Renogy 2000W 12V Pure Sine Wave Battery Converter, ETL Listed with Built-in 5V/2.1A USB port,and AC Hardwire Port Solar Power Inverter at Amazon.com. 150. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Story Is one of innovation. Shop now. FAQs. Renogy Solar Basics. Check ticket status. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. But once past that it is all good to go. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Renogy from TinyHouseEssentials. Overall Ratings. No contact and it now Sept 11th. Read honest and unbiased product reviews from our users. Customer service is not prompt with their response time. Nice equipment, poor customer service. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. 615. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. Check this page out in order to get exclusive Renogy learn information on all aspects of a solar setup including Solar panels, charge controllers, inverters, battery chargers, and more! MISSION & VALUES NO PROJECT IS TOO BIG FOR US. Yes (0) No (0) Report. Shipping was fast and customer service has been great. I contacted customer service within minutes of placing said order to ask for cancellation. Renogy Solar Power MPPT Charge Controllers at Affordable Prices on Sale. How can we help you today? Login Sign up. I've received partial shipment of items paid for, where fulfillment sends one of two items invoiced and paid for. See more . I did call customer support once because I couldn't get a setting to change on the controller. Not impressed with Renogy tech support, though. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Helpful? Solar panels are devices that convert light into electricity by absorbing sunlight as the source of energy. At least answer emails or tickets PLEASE. It doesn't take that long to upgrade a phone system. I have read a few reviews that nicked the Renogy Solar Suitcase on some point or another, but I feel they have done a great job to get a really practical product into the consumers hands. 25:39 . Size : 1 Pack / 160 watt Verified Purchase. Nada! Real customer reviews of Renogy. Something is SERIOUSLY wrong at Renogy fulfillment and customer support. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. DIY Homemade Solar Panel from Scratch (25 minutes) learn share. Reviewed by Tim H. Tim H. Written by a renogy.com customer. Larry - La Verne, CA Home Solutions. Sent two emails to customer service. Previous page. Average Rating: (5.0) out of 5 stars. Them along with the Renogy Wanderer 10A solar Charge controller integrates efficient PWM charging to increase battery and... That prides itself on supplying the highest quality solar products on the market today change on the controller customer! Wait times trying to reach a customer service within minutes of placing order! Louisiana State University ) Report Learn Center also provides end-users with manuals, datasheets, answers! 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